New inquiries go quiet
Lead details arrive, but ownership and the next follow-up date are not visible.
For local service businesses
Stop letting warm leads and review requests depend on memory.
Flowmatic sets up a simple lead follow-up and Google review request workflow around the tools you already use—so every inquiry has a next step and every customer can receive the same professional review request process.
$99 one-time setup · Optional management: $149/month
Send a setup request first. We’ll confirm fit, scope, and payment steps before any work begins. Nothing is charged on this page.
01 · CAPTURENew inquiry
02 · ASSIGNOwner assigned
03 · FOLLOW UPFollow-up dated
04 · REQUESTHonest review request
05 · RESPONDReply prepared
Real customersEqual review request processNo fake reviewsNo review gatingNo ranking guarantees
The problem
The tools may work. The handoffs are where attention gets lost.
A lead arrives in a form, inbox, or message thread. Someone means to reply. A quote needs another follow-up. A completed customer is never asked for feedback. Nothing is dramatically broken—but the next action depends on someone remembering.
Quotes are not followed consistently
Warm prospects disappear between the first reply and a clear yes or no.
Review requests happen randomly
Staff ask when they remember, and customers intend to respond later.
Review replies take too long
Positive, neutral, and negative feedback has no prepared response process.
The mechanism
One lightweight workflow from inquiry to follow-up.
We map one real customer journey, configure the smallest useful workflow, and make the next action visible.
Capture
Put each lead or completed job into one simple tracker.
Assign
Record the owner, status, and dated next action.
Follow up
Use concise, human messages for inquiries, quotes, check-ins, and one gentle reminder.
Request and respond
Give every eligible customer the same direct path to leave honest Google feedback, then respond professionally.
Automation depends on your current tools and access. The starter can run with a spreadsheet and manual messages; custom CRM, API, Zapier, Make, SMS, or WhatsApp integrations are scoped separately.
Clear scope
Start small. Know exactly what is included.
$99Review & Lead Follow-up Starter
Delivery target: first working version within 3 business days after required details and access. Timing is confirmed before payment.
Included
- One mapped lead-to-next-action and customer-to-review workflow.
- One combined tracker with owner, status, next action, and follow-up date.
- Four lead follow-up messages and three review request messages.
- Positive, neutral, and negative review response templates.
- Your Google Business Profile review link in the workflow.
- A short handoff guide and one revision round.
Not included
- Purchased lists or unsolicited bulk outreach.
- Fake reviews, selective requests, or diverting unhappy customers.
- Review removal, ranking work, advertising, or promised results.
- Paid software, complex CRM development, or messaging fees.
$149/month
Ongoing Workflow Management
- Weekly tracker and workflow health check.
- Maintenance of statuses, templates, links, and simple rules.
- One small workflow or wording improvement per month.
- Monthly activity and exception summary.
- Email support for workflow questions.
The client remains responsible for consent, data accuracy, staff follow-through, and messages sent from client accounts unless agreed otherwise. Cancel before the next billing date; the delivered setup remains yours.
Good fit
- Local service businesses with real customer volume.
- A Google Business Profile and legitimate customer records.
- Leads from forms, phone, email, social, booking tools, or referrals.
- An owner or team willing to follow a simple process.
Not a fit
- Anyone asking for purchased, fake, or employee-written reviews.
- Anyone who wants only happy customers directed to Google.
- Anyone expecting promised reviews, leads, calls, or rankings.
- A business without permission to contact its customers.
Process
A small setup with a clear handoff.
Request a fit check
Tell us your business type, where leads arrive, and how you currently ask for reviews.
Confirm scope
We review your tools, define the one workflow, and confirm timing and payment.
Build and test
We create the tracker, messages, links, and agreed setup, then test the normal path with sample data.
Approve and use
You review the wording, receive the handoff guide, and start under your own policies.
Choose whether to continue
Run it yourself or add optional $149/month management. There is no required subscription.
NO CHARGE ON THIS PAGE
Confirm the fit before you pay.
The request form is free and does not place an order. We first confirm the workflow, required access, delivery timing, and what the $99 setup will include. If the starter scope does not fit your tools or goal, we’ll say so before payment. Optional management is month to month.
FAQ
Ethical by design, practical by scope.
Do you promise Google reviews or better rankings?
No. We set up a more consistent process for requesting honest feedback and responding to reviews. The number, rating, timing, and search impact are outside our control.
Is this review gating?
No. Every eligible customer receives the same direct review request process. It does not ask only satisfied customers to post or divert negative feedback into a private-only path.
Do you write or buy reviews?
No. Reviews must come from real customers expressing their own experience. We do not create, purchase, trade, or edit customer reviews.
Can you remove negative reviews?
No. We can provide professional response templates. Google controls whether a review violates its policies and is removed.
Do I need special software?
Not necessarily. A starter can use a Google Sheet and manual templates. Integrations are confirmed and scoped before payment.
Is $149/month required?
No. The setup is $99 one time. Monthly management is optional and month to month.
Give every warm lead and real customer a visible next step.
Start with one practical workflow. Keep the conversation human. Stop relying on memory for the handoff.
Request the $99 setupFree fit check first · No charge on this page · Optional management only